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3. Open Office Hours and Live Support Opportunities

Open Office Hours are a simple way to connect live with Marathon Youth Ministry for guidance, questions, and shared problem-solving—no agenda and no pressure.

In addition to email support, Marathon Youth Ministry offers Open Office Hours as a live, relational way to get help. These sessions are designed for ministry leaders who benefit from talking things through rather than troubleshooting alone.

Open Office Hours are intentionally informal. You don’t need a prepared question or a specific problem—just bring what’s on your mind.

What Are Open Office Hours?

Open Office Hours are scheduled times when M2GO members can join a live virtual session to:

  • Ask questions about M2GO resources or Ministry Coach

  • Get feedback on a training idea or upcoming meeting

  • Talk through a ministry challenge

  • Hear how other leaders are approaching similar situations

There is no required agenda, presentation, or expectation to stay the entire time.

What You Can Use Open Office Hours For

Leaders commonly use Open Office Hours to:

  • Decide which training kit fits their current situation

  • Adapt a resource for a specific age group or parish context

  • Talk through volunteer or team challenges

  • Clarify next steps after using Ministry Coach

  • Ask questions about cohorts, coaching, or membership options

Sometimes the most helpful outcome is simply realizing you’re not alone in what you’re facing.

How to Join

When Open Office Hours are scheduled, details are shared through:

  • The MYM email newsletter

  • M2GO member emails

  • Occasional announcements on the website

Registration instructions and links are always included in the invitation email.

What to Expect When You Join

  • You can join for a few minutes or the full session

  • You may ask a question, listen, or simply observe

  • Conversation is respectful, confidential, and supportive

  • There is no obligation to speak

These sessions are meant to support you, not add another commitment to your calendar.

When to Use Open Office Hours vs. Email Support

  • Use email support for billing, access issues, or account updates

  • Use Open Office Hours for discernment, planning, and conversation

Both options are designed to serve different needs—and many leaders use both.